Refund & Return Policy

All sales are final.

Due to hygiene and safety reasons, we do not accept returns, exchanges, or refunds once an order has been placed and shipped.

Please ensure all product details, sizes, and shipping information are correct before completing your purchase.

We are not responsible for incorrect size selection or change of mind after purchase.

If you receive a defective or incorrect item, please contact us within 48 hours of delivery at velora.officialmy@gmail.com, and we will review the case individually.

Thank you for understanding and supporting VÉLORA.